The workaround did not work. I captured a video of the menu clicks. I captured a log file using ProcessMonitor (www.sysinternals.com). Open the log file in ProcessMonitor and search for Beidel.zip. The info in the log file may give you an idea if I have a read/write permissions problem or a missing registry setting. This is a 33Mb zip file containing the video and the log file. http://www.AdvSurveying.com/filetransfers/ZG_Explorer_Problem.zip Thanks for your assistance.